Last updated: July 2025

1. Data Controller

REXE Roofing Products Ltd processes your personal data under Kenya’s Data Protection Act, 2019.

2. Information Collected

• Contact Data: Name, email, phone, address (via forms or communication).
• Technical Data: IP address, browser info, site interaction (via cookies, analytics).
• Project Data: Details you provide for quotes, consultations, or orders.

3. How We Use Your Data

We process data to:

• Respond to inquiries and requests
• Provide quotes, services, and support
• Improve our website and customer experience
• Comply with legal obligations

4. Legal Basis for Processing

We rely on your consent, contractual necessity, compliance with law, and legitimate business interests (e.g., marketing and analytics).

5. Data Sharing

We may share data with:

• Employees and contractors (e.g., installers, couriers)
• Third-party service providers (CRM, hosting, payment gateways)
• Legal authorities, if required by law
  All third parties are bound by confidentiality and data protection obligations.

6. International Transfers

If data is transferred outside Kenya, we ensure adequate protection via standard contractual clauses as required under local law.

7. Data Retention

We retain your personal data only as long as necessary for its intended purpose or as legally required. When no longer needed, data is deleted or anonymized.

8. Your Rights

Under the Data Protection Act, you have the right to:

• Access, correct, or delete your data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
• Lodge a complaint with the Data Protection Commissioner

9. Data Security

We implement appropriate technical and organizational measures (e.g., SSL encryption, secure servers) to protect your data.
However, no system is completely secure; we encourage users to use secure networks.

10. Cookies & Tracking

Our site uses cookies for analytics and functionality. You can manage or disable cookies in your browser settings. Note that disabling cookies may affect site performance.

11. Policy Changes

We may update this policy to reflect legal or operational changes. The latest version will always be available on this page.

12. Contact Information

For data-related requests or questions, email: ops@rexeroofing.com
Address: REXE Roofing Products Ltd, Taranaki Court, off Chania Avenue, Kilimani – Nairobi, Kenya